Dolores M. Bernal - Senior Technical Writer

Portfolio Certificates Recommendations Resume

About Me

I’m a technical writer with a journalism background, bringing clarity, structure, and user focus to complex content.

I specialize in API documentation, user guides, and quick-start guides that help users get up and running quickly.

Tools, Technologies, and Skills

Documentation Tools Git, Docusaurus, Sphinx, Document360, ReadMe.io, Swagger, Postman
Collaboration and Platforms Confluence, Jira, SharePoint, Intercom, Linear, Slite
Languages and Formats HTML, XML, DITA, markdown
Systems & Environments Linux, macOS, Windows, VMWare, AWS, DigitalOcean
Tools and Software Snagit, Visual Studio Code, Microsoft Office, Visio, Final Cut Pro
AI Tools ChatGPT, Copilot, Claude, Gemini, ElevenLabs, Runway
Core Skills Editing, Technical Writing, Documentation Strategy

 

Technical Writing Experience

 

How I Approach Documentation

I focus on creating documentation that is clear, practical, and immediately useful. My approach emphasizes real-world workflows, structured content, and consistency across the user experience.

I design documentation to help users complete tasks quickly, reduce friction, and build confidence when interacting with a product.

Explore my portfolio below to see examples of this approach in practice.